Cancellation and rescheduling policy

Last updated: [date of launch]. Short version: payments are not refunded, and a private session can be moved once if you tell us in time.

No refunds

What you pay for a course, class, workshop or private session is not refunded, whatever the reason. This keeps prices on the sliding scale fair for everyone, and lets us plan small groups.

Private sessions: one move each

• You can move a private session once, up to [cut-off] hours before it starts, with the link in your confirmation email or by writing to us.
• After that, or if you do not come, the session is forfeited.
• If you are ill, or something else serious comes up, tell us before the session starts. We may then give you one more move. This is at kwaVast's discretion.

Courses and classes

Courses and classes are booked for their dates and are not moved to other dates or courses. If you cannot carry on with a course, you may ask for a place in another course we are already advertising. We will say yes where we can, but we are not obliged to.

Group bookings

One person pays for the whole group, and every person's details are taken at booking. If you would rather pay separately, each person books and pays for their own place. We do not hold places for people who have not paid.

If we cancel

If we cancel or move a session, you choose another date or a full refund.

Your rights under the law

Nothing in this policy takes away a right you have under the Consumer Protection Act or the Electronic Communications and Transactions Act.

Questions: [kwavast@gmail.com].